Business Systems Analyst

(SAP R/3 4.6c - SD, CRM, FI/AC, MM & WM)

Indigolighthouse Group

March 2002 to January 2006

Key Achievements

  • Sales Distribution (SD) & CRM Business Consultant
  • New client Business Process Design
  • Direct Debit Batch & Interface Processing
Indigolighthouse Group

Responsibilities

  • ‘Small Projects’ Project Manager
  • Functional & non-functional requirements gathering & workshop facilitation
  • System interface requirements & functional specifications
  • System & upgrade implementation support
  • Business process & system mapping
  • System configuration
  • Test & GAP analysis

Methodologies

  • SAP ASAP

Software / Technologies

  • SAP
    • CRM 2.0
    • CRM 4.0
    • R/3 4.6c
  • Microsoft:
    • Office
    • Visio
    • Project
    • BizTalk