Business Systems Project Leader


Jan 2006 - Jul 2007
Business Systems Analyst


Mar 2002 - Jan 2006
SAP Implementation
Project Business Rep


Jun 2001 - Mar 2002
Customer Services Contact Centre Manager

Jun 1999 - Jun 2001

SAP Implementation

Project Business Representative

Indigolighthouse Group

June 2001 to March 2002

Key Achievements

  • SAP CRM Implementation
  • Enterprise-wide SAP implementation
Indigolighthouse Group

Responsibilities

  • Process modelling
  • Test scripts & system testing
  • Training materials & delivery
  • End-user documentation

Methodologies

  • SAP ASAP

Software / Technologies

  • SAP
    • CRM 2.0
    • R/3 4.6c
  • Microsoft:
    • Office
    • Visio